Non-Emergency Medical Transportation in Santa Monica, CA

It is prearranged transportation to and from healthcare for passengers who do not need an emergency ambulance. We review the requested trip, mobility needs, vehicle access and destination before confirming availability.

Wheelchair transportation requests can be reviewed for eligible Los Angeles County trips. Tell us the wheelchair type and dimensions, patient weight, whether a transfer is possible, and the pickup or destination access conditions so the setup can be confirmed.

Stretcher or gurney transportation may be arranged for suitable non-emergency trips when the required equipment, staff and vehicle are confirmed. Please share patient weight, transfer requirements, stairs, elevators and the facility discharge plan.

Yes, eligible trips can be reviewed to UCLA Santa Monica Medical Center at 1250 16th Street. UCLA lists the Orthopaedic Institute entrance separately at 1225 15th Street. Include the correct building and department so the destination is clear. We are not affiliated with UCLA Health.

Eligible transportation requests can be reviewed to Providence Saint John’s Health Center at 2121 Santa Monica Boulevard. Confirm the correct entrance or discharge pickup location with the hospital and share it with us. We are an independent provider, not a Providence affiliate.

Eligible private-pay transportation can be reviewed for Kaiser Permanente Santa Monica Medical Offices at 1450 10th Street. Please specify the correct department and appointment time. We are not affiliated with Kaiser Permanente and do not bill its insurance plans.

Yes. Requests may include destinations such as UCLA Health rehabilitation services at 1131 Wilshire Boulevard or 1260 15th Street. For repeated appointments, provide the full schedule and mobility needs to request recurring transportation.

Recurring dialysis transportation can be reviewed for eligible trips within Los Angeles County. Share your treatment days, expected appointment and pickup times, access needs and any return-trip requirements. Availability must be confirmed.

The hospital must determine when the passenger is medically ready to leave. We then coordinate the confirmed non-emergency transportation plan around the correct hospital exit, mobility setup and destination. Discharge estimates can change, so tell us when timing changes.

Eligible ride requests can be reviewed across Santa Monica neighborhoods, including downtown, Ocean Park, Sunset Park, Pico and the Wilshire-Montana area. Exact pickup access, building entrances and safe vehicle loading remain important.

Private-pay quotes depend on trip distance, wheelchair or stretcher equipment, patient weight and mobility, pickup access, the destination, waiting arrangements and whether the ride is one-way, round trip or recurring. Contact us for a trip-specific quote.

No. Non Emergency Medical Ride LLC is private-pay only and does not accept or bill Medicare, Medicaid or private insurance. Ask your insurer directly about any possible independent reimbursement; we cannot promise reimbursement.

Yes. All recurring patients receive a 10% discount on recurring transportation. Include the number and frequency of rides in your request so the quote can reflect the recurring schedule.

Up to two family members may usually accompany the passenger, depending on vehicle capacity and the mobility equipment setup. Please tell us the number of additional riders before the trip so seating can be confirmed.

Request transportation as early as practical, especially for wheelchair, stretcher, hospital discharge and repeat treatments. Same-day requests can be considered, but availability and pickup times are never guaranteed without confirmation.

No. We provide scheduled non-emergency transportation, not emergency ambulance response or medical monitoring. Call 911 for a medical emergency or if immediate emergency care is needed.