Non-Emergency Medical Transportation in Pasadena, CA

Non-emergency medical transportation in Pasadena is scheduled transportation for passengers who need help getting to or from healthcare but do not require emergency ambulance response. Depending on the confirmed trip, transportation may be arranged for wheelchair, stretcher, ambulatory, senior, dialysis, hospital, rehabilitation or doctor-appointment needs.

Yes. We can review wheelchair transportation requests throughout Pasadena. Tell us about the wheelchair, patient weight, transfer needs, pickup access, exact healthcare destination and any additional assistance needed so the appropriate transportation setup can be reviewed before confirmation.

Yes, when stretcher or gurney transportation is the appropriate non-emergency option and availability is confirmed. Accurate patient weight, mobility, transfer requirements, pickup access and destination information are important before the trip is scheduled.

Eligible non-emergency rides can be reviewed to Huntington Hospital at 100 West California Boulevard and other covered healthcare destinations. Huntington Health has multiple buildings and outpatient services around its campus, so include the exact building or department when known. Non Emergency Medical Ride LLC is an independent transportation provider and is not affiliated with Huntington Health.

Eligible trips can be reviewed to Kaiser Permanente Pasadena Medical Offices at 3280 East Foothill Boulevard, UCLA Health Pasadena Primary and Specialty Care at 625 South Fair Oaks Avenue, and other covered healthcare destinations. Non Emergency Medical Ride LLC is independent and is not affiliated with these healthcare organizations.

Yes. All recurring patients receive a 10% discount on recurring transportation with Non Emergency Medical Ride.

Pricing depends on transportation type, pickup and healthcare destination, route distance, patient weight and mobility needs, wheelchair or stretcher requirements, access conditions, waiting needs and whether the trip is one-way, round trip or recurring. Contact us for a private-pay quote.

No. Our Pasadena transportation service is private pay. If you believe a health plan, healthcare facility or another program may reimburse transportation, confirm eligibility and reimbursement rules directly with that organization.

Usually up to two family members may be able to ride with the passenger, depending on the vehicle, available seating and transportation setup for that trip. Include additional passengers when requesting transportation.

Request transportation as early as possible, especially for wheelchair, stretcher, hospital discharge, long-distance and recurring trips. Same-day requests can be reviewed, but availability is not guaranteed.

No. Non Emergency Medical Ride provides scheduled non-emergency medical transportation. If a passenger has a medical emergency or needs immediate emergency care, call 911.

We can review planned non-emergency discharge rides from Huntington Hospital when the hospital confirms the passenger is medically ready to leave and the appropriate transportation setup is available. Share the department, discharge pickup point, patient weight, mobility equipment and destination. Changes to the discharge time must be reconfirmed with our team.

Include the full street address, tower, suite, department and entrance. For example, medical offices along South Fair Oaks Avenue may be in a different building from Huntington Hospital. We will review pickup and drop-off details before the trip is confirmed.

Yes. One-way, round-trip and recurring requests can be reviewed. Please provide appointment or treatment times, estimated visit duration, passenger mobility requirements and any return-trip instructions. All recurring patients receive a 10% discount on recurring transportation.

Describe all steps, elevator access and transfer needs when booking. Stair assistance must be evaluated and confirmed, not assumed. Depending on available vehicle seating and setup, up to two family members may be able to ride with the passenger when confirmed in advance.